Effective Date: December 10, 2024
1. Introduction
Welcome to Shookh Industry. We value your privacy and prioritize transparency about the information we collect, how it is used, and how we protect it. By using our website, you agree to this Privacy & Cookies Policy.
2. Information We Collect
We collect information to provide, personalize, and improve our services:
- Personal Information: Includes name, email, phone, addresses, and payment details when you create an account, make purchases, or contact support.
- Automatically Collected Information: Browsing activity, IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: Tools like cookies and pixels improve user experience, site performance, and analytics.
3. How We Use Your Information
We use the collected data to:
- Process Orders and Manage Accounts: Fulfill transactions and maintain your account.
- Provide Customer Support: Address inquiries and resolve issues.
- Enhance Services: Analyze trends, improve functionality, and understand user preferences.
- Marketing: With consent, send promotions, newsletters, and updates.
4. Cookies and Tracking Technologies
Cookies are small text files on your device that personalize your experience. Types include:
- Essential Cookies: For login sessions and shopping carts.
- Analytics Cookies: To monitor website performance.
- Advertising Cookies: For targeted ads.
You can disable cookies via browser settings, though functionality may be impacted.
5. Third-Party Sharing
We share information with trusted partners for specific purposes:
- Payment Processors: Secure transactions.
- Shipping Providers: Order fulfillment.
- Marketing Services: Email campaigns and personalized advertising.
These partners are bound by strict privacy agreements.
6. Data Security
We use secure practices like SSL encryption and limited data access to protect your information. However, no system is entirely secure. Safeguard your passwords and devices.
7. Your Rights
You have the right to:
- Access and Update Information: Through your account.
- Request Deletion or Restriction: By contacting us.
- Opt-Out of Marketing: Using unsubscribe options in emails or contacting us directly.
8. Retention of Information
We retain data only as long as necessary to fulfill purposes outlined here or comply with legal requirements.
9. Changes to This Policy
We may update this policy to reflect changes in practices or legal requirements. Significant updates will be communicated via email or website notices.
10. Contact Us
For questions or concerns, contact us at:
Shookh Industry
Email: s[email protected]